Why does Nintendo require signed
permission forms?
A signed permission form is required to ensure that the parent/guardian
of a young child is aware of the child's interest in participating
in Nintendo's online activities, and to establish a parent/child
relationship in our database. We protect personal information for
all our customers!
- If I request to be cc'd on the e-mails my child
receives, what will I receive?
You will be copied on all e-mails your child receives associated
with their My Nintendo activities, such as newsletters, forgot password,
and profile updates.
- How long are parental controls good for?
If the parental controls are established on a child, they are valid
until your child turns 13 years of age.
- Do I need to send in a permission form
for each child I want to become a member of My Nintendo?
If you are setting up your children with a My Nintendo account at
the same time, a permission form will be needed for each child.
If you have a child that is already set up with a My Nintendo account,
it is possible to add additional children without sending in another
permission form.
- How do I add an additional child?
There are two methods to add another child: Online or by sending
in another signed permission form.
Online - In order to add another child online, you, as a parent,
must have an active My Nintendo Online Membership that is associated
with your child. A child can be added in the Parental Controls section
of your account.
If you provided a unique e-mail address at the time the first
child's permission form was processed, you should have received
an e-mail with a temporary username and password. If you still have
this e-mail, please follow the directions provided and complete
your online registration. This will allow you to add an additional
child through your own account.
If you no longer have the e-mail we sent, please use the forgot
password option by entering your original e-mail address you provided
with the permission form. An e-mail will be sent with a temporary
username and password and directions on how to complete your online
registration.
If you didn't provide a unique e-mail address when you sent in
the Parent/Guardian Permission Form, but now have one and would
like to become a registered member of My Nintendo, please call our
Consumer Service Department at 1-800-255-3700. We will update your
member file with your e-mail address and you will then be able to
register online.
Signed Permission Form - If you do not have a unique e-mail address,
it will be necessary to send in a new signed permission form to
add a child.
- How do I update my child's permissions?
There are two methods to updating a child's permissions: Online
or by sending in another signed permission form.
Online - In order to update your child's permissions online, you,
as a parent, must have an active My Nintendo Online Membership that
is associated with your child. Your child's permissions can be updated
in the Parental Controls section of your account.
If you provided a unique e-mail address at the time the first
child's permission form was processed, you should have received
an e-mail with a temporary username and password. If you still have
this e-mail, please follow the directions provided and complete
your online registration. This will allow you to update your child's
permissions through your own account.
If you no longer have the e-mail we sent, please use the forgot
password option by entering your original e-mail address you provided
with the permission form. An e-mail will be sent with a temporary
username and password and directions on how to complete your online
registration.
If you didn't provide a unique e-mail address when you sent in
the Parent/Guardian Permission Form, but now have one and would
like to become a registered member of My Nintendo, please call our
Consumer Service Department at 1-800-255-3700. We will update your
member file with your e-mail address and you will then be able to
register online.
Signed Permission Form - If you do not have a unique e-mail address,
it will be necessary to send in a new signed permission form to
modify existing permissions for your child.
